Mission, Vision & Core Values
Mission
To be a powerful and effective force, in carrying out the music licensing and royalty collection mandate of our members and affiliates while effectively meeting the needs of the Music User Community through equitable, accessible and high-quality service.
Vision
To become a leading collective management organization in accountability, effectiveness, and innovation in representing the rights and interests of our Producer and Performer members and affiliates locally and globally and evolve and adapt to remain viable and relevant.
Core Values
Reliability
We aim to provide our services consistently and on time, always
Accessibility
We aim to provide channels that allow you to be in touch with us when you need to
Accountability
We aim to take responsibility for our actions
Customer-Focused
Customer-Focused – We aim to provide the best interaction experience possible for our customers
Adaptability
We aim to remain relevant in meeting changing needs of all the customers we serve